V-Key Collection – Privacy Policy

Effective Date: 27 March 2026

Last Updated: 27 March 2026

V-Key Collection (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or use our services.

1. Information We Collect We may collect the following types of information: Personal Information Full name Email address Phone number Billing and payment information Driver’s license information (for vehicle services) Booking & Service Information Reservation details Vehicle preferences Stay details Communication history Technical Information IP address Browser type Device information Website usage data (cookies, pixels, analytics tools)

2. How We Use Your Information We use your information to: Process bookings and payments Provide and manage services Communicate with you (confirmations, updates, support) Verify identity and eligibility (especially for vehicle services) Improve our website and customer experience Send promotional and marketing messages (if you opt in) Prevent fraud and ensure security Comply with legal obligations

3. We Do NOT Sell Your Information V-Key Collection does not sell, rent, or trade your personal information to third parties for marketing or financial gain.

4. When We Share Information We may share your information only when necessary with: Payment processors (such as Stripe, Square) Booking platforms and software systems Service providers (including approved drivers or contractors) Legal authorities, when required by law All third parties are required to protect your information.

5. SMS & A2P Communication Policy By providing your phone number, you consent to receive SMS messages from V-Key Collection, including: Booking confirmations and updates Service notifications Account alerts Promotional messages (if opted in) Message Frequency Message frequency may vary. Opt-Out You may opt out at any time by replying: STOP Help For help, reply: HELP or contact: [email protected] Message & Data Rates Message and data rates may apply. Consent By submitting your phone number, you confirm: You are the authorized user of the number You consent to receive SMS communications Consent is not required for purchase We do not sell or share phone numbers for third-party marketing.

6. Cookies & Tracking Technologies We use cookies, pixels, and analytics tools to: Improve website performance Analyze user behavior Support advertising and marketing campaigns You may disable cookies through your browser settings.

7. Data Security We take reasonable steps to protect your information, including: Secure payment processing Encrypted systems where applicable Limited access to sensitive data However, no method of transmission is 100% secure.

8. Data Retention We retain your information only as long as necessary to: Provide services Comply with legal and financial obligations Resolve disputes and enforce agreements.

9. Your Privacy Rights Depending on your location, you may have the right to: Request access to your data Request correction of inaccurate information Request deletion of your data Opt out of marketing communications To exercise these rights, contact: [email protected]

10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices or policies.

11. Children’s Privacy Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

13. Contact Information

If you have any questions about this Privacy Policy:

Email: [email protected]

Website: www.vkeycollection.com

14. Your Consent By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.